Användarvillkor

Terms and Conditions

Last Updated: 16-10-2024

Welcome to Jeju Skincare! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website (www.jejuskincare.com), you agree to comply with these terms. Please read them carefully.

1. General Information

By using our website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our site.

2. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use this website.
  • You are responsible for maintaining the confidentiality of your account information, including your password.
  • Unauthorized use of the website may give rise to a claim for damages and/or criminal offense.

3. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate, but we do not guarantee that all information is error-free. In case of any discrepancies, we reserve the right to correct any errors or update information without prior notice.

Ingredients & Allergies

All our products are made with the highest-quality ingredients. However, it is your responsibility to review the ingredients list before purchasing or using the products. Jeju Skincare is not liable for any adverse reactions due to allergies or sensitivities.

4. Orders and Payments

  • All prices are listed in local currency and may be subject to taxes and shipping fees, where applicable.
  • We accept payments via all the payment providers mentioned on our product pages
  • By placing an order, you are agreeing that the information provided (including billing and shipping details) is accurate and complete.
  • We reserve the right to refuse or cancel any order at our discretion, including those that appear fraudulent or in violation of these Terms and Conditions.

5. Shipping and Delivery

  • We ship both domestically and internationally. Shipping costs and delivery times will vary based on location and the chosen shipping method.
  • Estimated delivery times are provided at checkout, but Jeju Skincare is not responsible for delays caused by external factors (e.g., customs, weather, postal strikes).
  • Once your order has been shipped, we will provide tracking information via email.

International Shipping:

  • The customer is responsible for any customs duties, taxes, or fees imposed by the destination country.
  • Jeju Skincare is not liable for any delays caused by customs processing.

6. Returns and Refunds

We want you to love our products! However, if you are unsatisfied, please refer to our return and refund policy:

  • Products must be returned within 30 days of delivery in their original, unused condition.
  • To initiate a return, contact us at contact@jejuskincare.com with your order number and reason for the return.
  • Refunds will be processed once the returned item is received and inspected.
  • Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the product is defective or the wrong item was delivered.

Non-Returnable Items:

  • Due to hygiene and safety reasons, opened or used skincare products cannot be returned unless they are faulty.

7. Intellectual Property

All content on this website, including but not limited to logos, images, text, and design, is the property of Jeju Skincare and protected by copyright and trademark laws. You may not reproduce, distribute, or exploit this content for commercial purposes without our express written consent.

8. Limitation of Liability

Jeju Skincare will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the cost of the product purchased by the customer.

We make no warranties or representations about the accuracy or completeness of the content on our site or any third-party websites linked to it.

9. Privacy Policy

Your privacy is important to us. Please refer to our privacy policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of The Netherlands. Any disputes arising out of the use of this website shall be subject to the jurisdiction of the courts of The Netherlands.

11. Changes to Terms

Jeju Skincare reserves the right to modify or replace these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon posting on the website. It is your responsibility to review these terms periodically for updates.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: contact@jejuskincare.com
  • Contact Form
    our contact form can be found on the 'contact' page